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Return Policy

If you are looking to return or exchange your purchase, we are here to help! We offer free returns on items that meet our return policy here: 

  • We accept returns or exchanges on new and unused products within 20 days of your order date.

  • All products for return must be completely unused and unopened, in the original packaging, with both security seals untouched and intact, to be considered in salable condition to be eligible.

  • Original shipping packaging is required for returns and exchanges. 

  • Products for exchange must also be in the original packaging, this includes damaged items. 

To process your return or exchange, please contact us. 

A member of our team will reply to your request within approximately 1 to 2 business days. You can return your product for store credit in the form of a gift card or a refund to the original payment method. Exchanges are replacements of the same exact product from your original purchase. 

If you have questions not answered by our FAQ’s, please feel free to contact us at info@mysuperflower.com before you buy. We’re here and always happy to help answer your questions.

These policies were revised as of August 1, 2019.